SHIPPING WORLWIDE
TERMS & CONDITIONS
MAKING
Each Sincerely, Jo piece is thoughtfully prepared and made to order. We believe in creating with intention, which means your piece may require time to be carefully crafted and finished.
Please allow 7–10 working days for your order to be made and prepared for dispatch.
DELIVERY & SHIPPING
Once your order has been completed, it will be carefully packaged and shipped to the address provided at checkout.
You will receive a confirmation once your order has been dispatched, along with tracking details where applicable.
Please note that shipping times are in addition to the 7–10 working days required to make your order and may vary depending on your location and the courier.
ADDITIONAL INFORMATION
Please ensure that your shipping address and contact details are correct at the time of purchase. Sincerely, Jo is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided at checkout.
During periods of high demand, launches, or special collections, making and dispatch times may vary. We will communicate any significant delays with you directly.
If you have any questions regarding your order, please contact us